Samsung Recalls Galaxy Note 7 Over Battery Explosion Fears
Samsung has halted sales of its latest
flagship, the Galaxy Note 7 , and has
launched a worldwide recall of
the device after reports of batteries
exploding while charging.
The global recall is an embarrassment
for Samsung, the largest seller of
Smartphones in the world, but the company
is acting quickly to prevent danger to
customers.
Samsung launched a “thorough investigation”
after receiving reports of phones catching fire
and discovered the phones do indeed have a
“battery cell issue.”
“There have been 35 cases that have been
reported globally and we are currently
conducting a thorough inspection with our
suppliers to identify possible affected
batteries in the market,” Samsung said in a
statement. “However, because our customers’
safety is an absolute priority at Samsung, we
have stopped sales of the Galaxy Note 7.”
Anyone who has already purchased a Galaxy
Note 7 phone, will be eligible for a
device replacement in the coming weeks.
“We acknowledge the inconvenience this may
cause in the market but this is to ensure that
Samsung continues to deliver the highest
quality products to our customers,” the
company added. “We are working closely with
our partners to ensure the replacement
experience is as convenient and efficient as
possible.”
The Galaxy Note 7 was a promising
competitor for Apple’s upcoming iPhone 7,
with impressive specs:
The Galaxy Note 7, which currently has been
pulled from purchase availability on
Samsung’s site, comes with a 5.7-inch dual-
curved screen, a rounded back and the ever-
handy the S Pen. Both the device and the S
Pen are water resistant. It runs on Android
Marshallow and comes loaded with
sensors: Iris scanner, fingerprint,
accelerometer, gyro, proximity, compass,
barometer and heart rate.
The device has internal storage starts at
64GB and includes expandable memory that
can handle up to 256GB via microSD card
and boasts a 5MP front camera and 12 MP
rear camera that comes with geo-tagging,
simultaneous 4K video and 9MP image
recording, touch focus and face/smile
detection.
It will be interesting to see just how much
the battery issue will harm future sales of
Samsung’s latest flagship device.
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flagship, the Galaxy Note 7 , and has
launched a worldwide recall of
the device after reports of batteries
exploding while charging.
The global recall is an embarrassment
for Samsung, the largest seller of
Smartphones in the world, but the company
is acting quickly to prevent danger to
customers.
Samsung launched a “thorough investigation”
after receiving reports of phones catching fire
and discovered the phones do indeed have a
“battery cell issue.”
“There have been 35 cases that have been
reported globally and we are currently
conducting a thorough inspection with our
suppliers to identify possible affected
batteries in the market,” Samsung said in a
statement. “However, because our customers’
safety is an absolute priority at Samsung, we
have stopped sales of the Galaxy Note 7.”
Anyone who has already purchased a Galaxy
Note 7 phone, will be eligible for a
device replacement in the coming weeks.
“We acknowledge the inconvenience this may
cause in the market but this is to ensure that
Samsung continues to deliver the highest
quality products to our customers,” the
company added. “We are working closely with
our partners to ensure the replacement
experience is as convenient and efficient as
possible.”
The Galaxy Note 7 was a promising
competitor for Apple’s upcoming iPhone 7,
with impressive specs:
The Galaxy Note 7, which currently has been
pulled from purchase availability on
Samsung’s site, comes with a 5.7-inch dual-
curved screen, a rounded back and the ever-
handy the S Pen. Both the device and the S
Pen are water resistant. It runs on Android
Marshallow and comes loaded with
sensors: Iris scanner, fingerprint,
accelerometer, gyro, proximity, compass,
barometer and heart rate.
The device has internal storage starts at
64GB and includes expandable memory that
can handle up to 256GB via microSD card
and boasts a 5MP front camera and 12 MP
rear camera that comes with geo-tagging,
simultaneous 4K video and 9MP image
recording, touch focus and face/smile
detection.
It will be interesting to see just how much
the battery issue will harm future sales of
Samsung’s latest flagship device.
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